MCD’s newsletter: troubleshooting

I’m about to send another free download treat to my mailing list/newsletter subscribers, so I thought I should finally get around to clarifying a few FAQs about how to subscribe, how to check that you’re subscribed, etc. This way I can just refer my lovely readers to this post when needed.

It’s lovely that no one wants to miss a newsletter – or more specifically a new free Adept Universe short – but I cannot troubleshoot the mailing list subscription for each individual at a time. Most of it is actually out of my hands, because: automations, some user errors, and of course, your email provider just being nasty.

So!

If I miss anything I’ll try to add it to this post going forward.

IMPORTANT!! THE NEWSLETTER MAILING LIST IS NOT THE SAME AS BEING SUBSCRIBED TO MCD’s BLOG.

I REITERATE.

THE NEWSLETTER MAILING LIST IS NOT THE SAME AS BEING SUBSCRIBED TO MCD’s BLOG.

The blog/mailing list/newsletter conundrum seems to generate a large amount of confusion. You sign up for the blog to get notified every time I blog, but you have to click through to read the actual post. Whereas, the newsletter appears in your inbox as a whole. The blog is for permanent posts (unless I delete them) and the newsletter only archives the last twenty or so emails.

TO SUBSCRIBE to the newsletter, aka get on my ‘mailing list,’ click this link: MCD’s newsletter. Or the link under the image of the Adept Universe cookbook. Or the link under the image of the Adept Universe cookbook in ANY of my books.

Screenshot of the sign-up form (i.e. what you see AFTER you click the link to sign up).

You will get a confirmation email in your inbox right away. If you don’t, please check your spam/junk/promo folders. If you find any email from me in any folder other than your inbox, please drag it into your inbox and add my email address to your contact list/addresses/etc, to (hopefully) receive my emails in the future.

After the confirmation email, you will get a series of automated emails from me, as well as any new newsletters I might send.

You can unsubscribe at any time.

TO CONFIRM YOUR SUBSCRIPTION simply click through as if to subscribe and try to add your email. The form will let you know if you are already subscribed. Easy!

I’m sorry, but I cannot double-check your subscription on an individual basis. Please don’t ask me, please don’t think you are the exception. I will not be replying to those requests anymore because I feel like a broken record. My newsletter has 5k+ subscribers, certainly you can understand that I cannot – every single time I send an email – dig through the backend of my mailing list provider (i.e. MailChimp) just to confirm you are or aren’t subscribed. It is far, far easier for you and me for you to do so simply by checking yourself. Thank you in advance.

WHAT TO DO IF YOU DON’T RECEIVE MY EMAILS. First, refer to the paragraph under the screenshot (above).

But! Unfortunately, sometimes readers check every junk/spam/promo folder and still can’t find the email they should have received, even after they’ve confirmed their subscription. That means your email provider has declined to send it to you. I cannot fix this issue on my end. The best thing to do is to subscribe with a different email address or unsubscribe, and then re-subscribe to see if you can trigger the welcome email.

I cannot (for the reasons previously mentioned) send out duplicate newsletters and/or short stories to individuals on request. If you are worried that you’ve missed a short see below and/or they will all be professionally edited and published together at the beginning of 2022.

WHAT IF YOU’VE MISSED ONE OF THE NEWSLETTERS OR SHORT STORIES? Simply click the view this email in your browser link at the top of any of my newsletters. Then, once the newsletter opens in your browser, click the Past Issues button at the top left, and scroll down to find the newsletter you missed. Yay!

Hopefully, this is helpful for anyone having trouble!

😊

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