ETA: The lovely Gene and Sasha have swooped in to make sure the cover is as perfectly pretty as I want it to be (but you know still intense/forboding/striking because I’m never easy to please 😂). But I won’t be using these printers again (or possibly overseeing print runs on my own again. I’m not sure I have the temperament for it. 😜).
Having a minor meltdown over the limited-edition paperback covers for Awry (Conduit 1). The proof the printer sent (which cost me $130 BTW) (see my video a couple of weeks back) printed darker than I like. This can and does happen often, due to the printer settings, I believe. I approved the proof (the interior is lovely) but asked them to try to lighten it on their end (i.e. tweak it for their own printer settings, etc). They sent me a photo of the ‘tuned up contrast’ that they did, and it looks AWFUL.
Now, the production team must have known how awful their ‘tuned-up version’ looked, because they wouldn’t have sent me a comparison picture. And yes, I could have just said, print it like you printed the first proof (which was a little dark, lacking the great contrast of the eBook/PDF versions, but still striking), but of course, NOW I’M REALLY WORRIED.
So, more than a little freaked out, I immediately contacted the cover designer. And G&S, of course, are going to fix as much as they can on their end.
I let the printer know that the designer is doing a pass (read: to fix the PRINTER issues. Not DESIGN issues).
And … they immediately inform me that I’ll owe them another $45 for uploading a new cover and there WILL BE NO PHOTO.
Yep, they just want to print the cover without any oversight.
You know, as if their first attempt hadn’t already been an issue.
I’ve informed them back that if they want to send me $4k of books because they can guarantee that the cover looks exactly like the PDF I submit (read: like it should have the first time), then great! But, if not, then certainly they do test prints themselves, yes? Perhaps as quality control before every print run? So they must be able to take a picture and send it my way, and include that in the $45 extra fee, yes?
Haven’t heard back. I assume they’re going to sic someone higher on the food chain on me now.
Sigh.
I loathe confrontation.
I just want pretty paperbacks.
And yeah, I won’t be working with them again. This aligns with my determination to not be running a ‘store’ in 2024, so just … extra motivation to stick to my resolutions, I suppose.
Also, I’m aware that these sorts of issues stem from me defaulting to being ‘nice’ all the time (see the note about confrontation above). Instead of being (what I perceive as) picky and demanding. Because I understand that some printers just default to printing darker, etc, and I just ask them to do their ‘best’ to fix it, while also paying a nonrefundable $2k deposit because they’ve already delayed my freaking print run by two weeks.
In other news, the paperbacks are probably going to be (further) delayed.
Here’s a pretty picture to soothe us all.
Okay, to soothe me.
Okay, enough grumbling! I’ve got postcards and stickers to design/order!